Storwell Storage FAQ
How much does self storage cost with Storwell Storage?
Check out our current prices by going to our Locations Page and locating the nearest Storwell Storage location.
Are there items I am not able to store?
You are not permitted to store liquids, explosives, flammable liquids, toxic materials, or perishables in your storage unit. If you have any questions regarding a specific item, simply contact your Storwell Storage facility.
Is there a best way to pack my storage unit?
Generally, you should pack your storage unit in a way that will make it easiest to access later on. This usually means carefully packing and labeling your boxes, keeping items you will use most frequently toward the front, and leaving a center aisle clear so that you can walk through your whole unit.
Can I pay for my storage rental online?
Yes, you can! Storwell Storage accommodates online rentals and payments. Along with accepting credit and debit card payments, we can set up automatic payments for your account to make storage as easy as possible. Simply login to your account using your phone number or email and you'll see evertything you need to know about your unit and how to easily make a payment.
Who do I contact for a refund?
For all refund inquiries, please call customer service at(877) 751-5020.
What are the contact center hours at Storwell Storage?
Our call center hours are Monday through Saturday from 8 AM to 7 PM Pacific Time, and Sunday from 9 AM to 6 PM Pacific Time.
How long is a rental agreement?
All of the units at Storwell Storage operate on a month-to-month basis. Your rent is due on the first of the month. If your lease begins mid-month, we will prorate your rent when you move in.
How do I pay rent?
We accept all major credit cards and debit cards. If you are looking for a convenient option, you can sign up for autopay or simply pay your bill online directly from your accont.
What is your termination policy?
Storwell Storage facilities require at least a three-day notice of your intent to vacate. Please call (877)751-5020, and a member of our customer service team will help you through the process.

